Refund policy

Refund policy

At Teeprintit.com, we value customer satisfaction. As all our products are digital downloads, certain conditions apply to returns and refunds.

Refund Eligibility

• Refund requests must be submitted within 30 days of purchase.
• Refunds will only be granted if:
  • The digital product is defective or not as described.
  • The product was not delivered due to technical issues (e.g., failed download).
• Refunds will not be granted for:
  • Change of mind after purchase.
  • Failure to download the product due to customer error (e.g., incorrect email).

How to Request a Refund

To request a refund, please contact us at [email protected] with the following details:

1. Proof of purchase (e.g., receipt or order confirmation).
2. A detailed explanation of the issue with the product.

Once your request is reviewed, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 5–7 business days and credited to your original payment method.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

1. Recheck your bank account.
2. Contact your credit card company or bank, as processing times may vary.
3. If you still haven’t received your refund, please contact us at [email protected].

Exchanges

We do not offer exchanges for digital products. If you experience issues with your product, contact us for assistance or a potential refund as outlined above.

Gifts

If the product was purchased as a gift and delivered directly to you, any approved refund will be issued to the original purchaser.

Additional Information

Since our products are digital, there is no need for shipping returns. Please ensure you download and back up your purchases promptly after payment.

Questions?
Contact us at [email protected] with any concerns.