Privacy Policy

Privacy Policy

This Privacy Policy describes how Quick Area (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information

• Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal, Apple Pay, Google Pay), email address, and phone number.
• Purpose of collection: To provide products or services to you to fulfill our contract, process your payment, arrange for shipping, and provide invoices/order confirmations. Additionally, to communicate with you, screen our orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising about our products or services.
• Source of collection: Collected directly from you.

Customer Support Information

• Examples of Personal Information collected: Any additional information you provide when contacting support, such as order details, issue descriptions, and communication records.
• Purpose of collection: To provide customer support and resolve issues efficiently.
• Source of collection: Collected directly from you.
• Disclosure for a business purpose: We may share this information with our customer service software providers (such as Zendesk, Freshdesk, or similar platforms).

Additional Information Collected

• We may collect offline data, including customer support call logs and feedback forms.
• Purchased marketing data/lists may be used for advertising purposes in compliance with applicable laws.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, such as payment processors (Stripe, PayPal), shipping carriers, and marketing platforms.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

• Google Analytics: Helps us understand how customers use the Site. Read more here: Google Privacy Policy. Opt-out here.
• Third-party marketing apps: We may share information about your use of the Site, purchases, and interactions with our ads on other websites with advertising partners using cookies or similar technologies.

To opt-out of targeted advertising:

• Facebook: Ad Preferences
• Google: Ad Settings
• Bing: Personalized Ads
• General opt-out: Digital Advertising Alliance

Using Personal Information

We use your Personal Information for:

• Processing payments, shipping, and order fulfillment.
• Providing customer support.
• Keeping you updated on new products, services, and promotions.

Lawful Basis (GDPR – for EEA residents)

We process your Personal Information under the following lawful bases:

• Your consent.
• The performance of our contract with you.
• Compliance with legal obligations.
• Our legitimate interests, provided they do not override your rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information unless and until you request deletion. For more details on your rights, see the ‘Your Rights’ section.

Automatic Decision-Making

We do not engage in fully automated decision-making that significantly affects customers. However, we use:

• Temporary denylist of IP addresses associated with repeated failed transactions (persists for a few hours).
• Temporary denylist of credit cards linked to denylisted IP addresses (persists for a few days).

Selling Personal Information (CCPA – for California residents)

We do not sell Personal Information as defined by the California Consumer Privacy Act (CCPA).

Your Rights

GDPR (EEA Residents)

You have the right to:

• Access the Personal Information we hold about you.
• Request corrections, updates, or deletion.
• Port your Personal Information to a new service.

To exercise these rights, contact us at [email protected].

CCPA (California Residents)

You have the right to:

• Know what Personal Information we collect.
• Request deletion of your Personal Information.
• Opt out of data selling (if applicable).

To exercise these rights, contact us at [email protected]. If using an authorized agent, please provide verification.

Cookies

Cookies improve your browsing experience by remembering preferences and helping analyze site usage.

• Types of cookies used: Functional, performance, advertising, and social media cookies.
• Manage cookies: You can modify cookie settings in your browser or opt-out of tracking via industry tools like the Digital Advertising Alliance.

Contact

For more information, questions, or privacy-related requests, contact us at:

📧 Email: [email protected]